Manage Service button is to manage Service account. It is disabled if service is not provisioned yet. For example if you are viewing Shared Hosting subscription. After clicking this button you will be moved to manage service page where you can do various actions on subscription like Suspend Subscription, Change Password etc.

If you want to login as Client. Enter client credentials on login screen you will be moved to client section. We are using same login screen for Cleint and Admin login.

It is ideal to use eJadSPM as central control system and let the client login directly from eJadSPM to Helm. Having the client remember various login detail is worst nightmare. We fully understand this! Matter of fact is that the API for HELM is not powerful enough to allow such operation. As developer, we find ourselves restricted when dealing with Plesk/Helm APIs. We hope that Helm vendors will improve their API to allow us perform operations such as automatic login to Helm, Changing passwords, and adjusting other parameters in Helm using API.

We are striving to put you on COMPLETE control and enable SINGLE control panel for your customers. When we release Hostmatic we will be able to manage the hosting servers at our own discretion. Until then, either you talk with Helm developers for API or be patient and swicth to Hostmatic when it become available!

We are looking into this new possibility. With next update you should be getting some news in this direction.