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BitByteHost
#1 Posted : Thursday, February 07, 2008 5:52:51 AM
Rank: MachPanel Beginner

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Joined: 1/28/2008
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How do I assign technicians to handle help desk tickets?
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aziz
#2 Posted : Thursday, February 07, 2008 7:59:02 AM

Rank: Management



Groups: Administration , Member

Joined: 11/11/2007
Posts: 115
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Location: Dubai
Go to Help Desk > Help Desk Users > Agent Users and click Add button.
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Aziz Paracha
Vice President/CTO
MachPanel -- Control Panel for Traditional & SaaS Hosting
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We offer world's only affordable consolidated platform for hosting service providers. Is there a company that beats our pricing? let me know!
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